Why do people resist change – even if they know it’s the best option? No matter the size and scale of the change – from implementing a new piece of software to making sweeping changes to the whole company, improving customer service or downsizing the business – it’s crucial for leaders to ensure that change is managed well. It’s fine to have strategic ideas at management level, but without the enthusiasm […]
Curiosity is a crucial ingredient in making a leader successful. The ability to build a high performing team and lead organisations requires many attributes including sound judgment, confidence, authenticity and the vision to take your company forward. And the greatest, it could be argued, is to have curiosity. As learning and development consultants here at Excel, we sometimes find that clients on our programmes have many great leadership traits. However, some don’t […]
Here are the critical components of influence. Did you notice that at some point in the last few years, Millennials started to take over the workforce? There are nearly seventeen million millennials in the UK, making up over a quarter of the total population. Millennials already make up the largest generational workforce in the UK – with them expected to dominate the UK workforce by 2020. Projections state […]
Feedback – often delivered formally at annual reviews, can strike fear into the hearts of employees at every level. For those receiving it, it can seem critical, sometimes harsh or unfair. For those delivering it, it can be a delicate balance between providing encouragement to the employee and flagging performance that is under par. Feedback is a crucial part of development – or is it? Used […]
Stress is a very real problem in companies across the globe. Have you ever had an employee who is highly engaged to perform and loves their job? They are happy to work long hours, ensuring their team are appropriately managed, dealing with deadlines while simultaneously organising everything. Then suddenly they crash; physically and emotionally exhausted from burning the candle at both ends, trying to do too much, lacking a good night’s sleep […]
In a workplace where many employees remain well into their 60s, and school leavers and graduates are joining teams, employers face a new set of challenges in managing an increasingly age-variant workforce. There may already be Baby Boomers, Generation X and Generation Y (Millennials) on your team, with Gen Z soon to join the helm! As a leader, you might be wondering how to best manage this diverse age range to get the best out of your team. How […]
Many participants on our leadership courses here at Excel talk about the challenges they face when organisations need to change and the difficulties they experience in leading their team through those changes. Change only happens when individuals embrace that change and are willing to carry it out. Senior management can initiate all sorts of projects and ideas, but if they don’t […]
In today‘s diverse and busy business environment, communication skills are possibly one of the most desired qualities of a leader. With more and more processes becoming automated, and the rise of Artificial Intelligence looking to dominate many procedures going forward, interpersonal skills are increasing in importance as we recognise the need to maintain a human link in the world of business. The Key to Leadership Success […]
Employers always check a candidate’s suitability for a job vacancy – looking for their experience, relevant qualifications and traits such as dependability and timekeeping. But more and more employers are looking for something else – and that is emotional intelligence. What is Emotional Intelligence? Simply put, emotional intelligence, or EI, refers to the ability to manage your own emotions as well as being conscious of other’s emotions. […]
