More and more people today have to find ways to influence and improve the performance of others. For managers where there is high pressure on deadlines and a need for account teams to deliver on projects, the need to get the best from others is essential.

This workshop recognises the responsibility of managers and other staff for developing and motivating others to achieve higher levels of competence and performance.

Learning Outcomes

The prime objective is to improve the ability of those involved in mentoring and coaching to develop the effectiveness and potential of themselves and others.  Specifically, by the end of the programme participants will be able to: –

  • Create rapport with coachees
  • Use language to open up a receptive approach
  • Give and receive feedback to change behaviour
  • Make skilled coaching interventions
  • Identify individual needs and create well formed coaching outcomes
  • Overcome resistance from others
  • Know what makes a good mentor
  • Know how to recognise the level of the performance block
  • Know how to move from problems to outcomes when mentoring others
  • Be aware of limiting beliefs that impede motivation and performance

Workshop Details

  • Duration: 1-2 days
  • Group Size: Up to 12 participants
  • Evaluate
  • Encore
  • Follow-up coaching

Print Workshop Details

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tel: +44 (0) 1628 488 854 | email:

To book a Coaching & Mentoring Skills session, please contact us now.

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Our Coaching & Mentoring Skills trainers include:

NAME: Gillian
SPECIALTY: Management, Social Styles
About Gillian
NAME: David
SPECIALTY: Management, Presenting
About David
NAME: Frank
LANGUAGE: English, Italian
SPECIALTY: Management, Presenting
About Frank
NAME: Gustavo
NAME: GustavoLOCATION: Spain
SPECIALTY: Management, Presenting
About Gustavo

What Our Clients Say

From beginning to end, Excel Communications provided professional guidance and expertise. Our ideas came to fruition and I would strongly recommend using Excel in future endeavours.
Organisational Development Consultant, DaimlerChrysler Financial Services Americas
After maximising the potential from my previous coach, Excel Communications enabled me to take giant steps forward in my development as a people manager. The sessions were a major help whilst SonyBMG went through a major reorganisation after merging.
Marketing Director, SonyBMG
Deeply perceptive, genuinely insightful and extremely successful in building the skills and capabilities of teams, individuals and organisations ensuring highly motivated on-the-job application.
Joint Managing Director, Virgo Health PR

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