Skip to content
Excel Learning Hub
Book a Discovery Call Design Your L&D Plan
Book a Discovery Call Design Your L&D Plan

    Privacy Policy

    Last update 23 May 2025

    Who We Are

    We are Excel Communications (HRD) Ltd, a UK-based learning and development company helping people learn, grow and succeed every day.

    If you have any questions about this policy or your data, you can reach our Data Controller at:

    Excel Communications (HRD) Ltd
    Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom

    hello@excel-communications.com

    The Data Controller - Excel Communications (HRD) Ltd, Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom


    Our Privacy Policy

    1. What Personal Data We Collect

    We collect only what we need to provide meaningful training and communications, including:

    • Your name and job title
    • Business email address and telephone number
    • Company name and location
    • Preferences and interests (if shared)
    • Training feedback or survey responses (optional)
    You may provide this directly when downloading a resource, signing up for a webinar, or through your employer if you're attending a programme with us.

    2. Why We Use Your Data (And the Legal Grounds)

    Under data protection law, we must have a valid reason (a "lawful basis") to use your data.

    We use:

    • Legitimate interests: To deliver and improve our services, and let you know about things relevant to your role.
    • Consent: When you opt-in to receive marketing communications.
    • Contract: When we need your data to fulfil an agreement with your employer.
    • Legal obligations: Where required by law (e.g., tax or compliance).
    3. How We Use Your Data

    We use your data to:

    • Respond to your enquiries
    • Deliver tailored training experiences
    • Send resources and communications based on your interests
    • Keep you in the loop about new services and insights
    • Improve our products and services
    We will never sell your data or share it with third parties for their own marketing.

    4. Sharing Your Data

    We only share your data with:

    • Our trainers and delivery partners when needed to run a workshop or project
    • Trusted suppliers who help us manage marketing, events, or systems (under contract)
    • Legal authorities, if required by law
    • We ensure anyone we share data with respects your privacy and security just as we do.
    5. International Transfers

    Sometimes your data may be stored or processed outside the UK or EEA (e.g., by a supplier’s cloud platform). If this happens, we ensure adequate protection is in place (like UK-approved standard contractual clauses).

    6. Your Rights

    You have rights over your data, including to:

    • Access a copy of your data
    • Ask us to correct it
    • Ask us to delete it
    • Restrict or object to how it’s used
    • Withdraw consent (for marketing)
    • Ask us to transfer your data
    You can exercise these by contacting us at hello@excel-communications.com.

    If you're unhappy with how we handle your data, you can contact the UK’s Information Commissioner’s Office (ICO).

    7. How Long We Keep Your Data

    We keep your data only for as long as necessary—for example, while you’re engaged with our services or for up to 6 years for legal and tax reasons. After that, it’s securely deleted or anonymised.

    8. Cookies and Website Tracking

    Our website uses cookies and similar tools to improve your browsing experience and understand usage.

    9. Changes to This Policy

    We may update this privacy notice to reflect changes in law or how we operate. The latest version will always be available on our website.