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Georgia Scicluna

Senior Learning Consultant

"They’ve delivered our People Leader programme to over 100 happy Kent people around the world, with a 100% recommendation score – which is really something."

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We Understood Kent's Needs

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Bring the Kent beliefs to life across the world

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Ensure a great experience of leadership at Kent

 

 

+17%

Rise in participants reporting better alignment with Kent's core values and improved self-development metrics

Post-programme survey results of all participants

 

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What Did It Entail?

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8 COHORTS

So far 100 participants over 8 cohorts have been through the programme with more to come!

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7 MODULES

The programme has 7 modules, comprising of one face-to-face, 5 virtual and one final face-to-face

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4 MONTHS

Intermodular activities, supported by written and video content, peer coaching groups and manager coaching

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The Kent & Excel Partnership started in 2024 where they were looking for support with two key programmes to support them in enhancing the people managers and people leaders leadership skills. They were looking for a consistent global approach, but with flexibility and local needs addressed. Programmes where their beliefs and culture would be embedded and brought to life. We partnered with them to design two programmes to do exactly that.

The discovery and design phase was of upmost importance to ensure Excel felt like an extension of Kent. Excel invested time to get to know Kent, their beliefs, values and culture to embed into the programme. Once designed, the people leader programme was rolled out globally by three facilitators, delivering to the US, APAC, Middle East and Europe with great success.

What Were The Results?

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'I would highly recommend the programme to colleagues' - 100%

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'The content was relevant to me and my role at Kent' - 95%

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'I feel confident that the programme will help me improve how I perform' - 93%

What Did Our Clients Say?

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Since becoming a new organisation 3 years ago, we’ve been standing up our suite of signature development programmes for our people at Kent, to support people leaders in doing their best and most awesome work, while breathing life into our Kent beliefs. Excel Communications were an obvious match for us on this from the start – their sense of fun, agility, and utter competence shone through, and felt like it aligned with what we were trying to do. And we were right!

Together we developed two programmes – well, I say together, but they took our brief and ran with it, engaging with stakeholders from throughout our organisation, without me having to worry much about it at all!

They’ve now delivered our People Leader programme to over 100 happy Kent people around the world, with a 100% recommendation score – which is really something. Their coaches are well received in all of our Kent locations all around the world, and we can’t wait to keep delivering the programme to even more Kent people.

For our other programme, we adopted a train the trainer model, and our People Manager programme, is now being rolled out globally, to similar praise. I loved that Excel coaches were happy to support our trainers in their development and learning, truly helping us to embed a learning culture at Kent.

I wouldn’t hesitate to recommend Georgia and all of the team at Excel to any other organisations looking to invest in their most important assets!

Karen Blanc, VP of Inclusion, Belonging and People, Kent PLC

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To find out more about Kent PLC, click the name below:

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