Most people, in most roles, have to be able to perform with impact. We all have to communicate confidently and effectively with “customers” even if they are our peers, colleagues or the boss.
You can educate or inform, manage your project or your time, influence or negotiate. And we can help you do it better, quicker, more confidently and more effectively through a range of insightful and inspiring workshops.
The Professional Medical Communications model redefines the way you think about healthcare professional dialogue and sets out four outcomes for a scientific conversation:
Presenting to groups can be one of the most stressful business activities. Reputations and credibility are at stake, audiences can be challenging and preparation time may be limited. It is therefore not surprising that this has been the most frequently requested skill development area. Whether promoting your ideas, influencing others, getting proposals accepted, presenting data or winning new business, the ability to deliver confident and impactful presentations is paramount.
Delivering your message in a clear, relevant and meaningful way for a range of different audiences requires skills, as does handling nerves. These skills can be learned. Our proven approach is guaranteed to improve participant presentation skills, regardless of the experience of the presenter. The results can be truly transformational.
We also provide training on more specialised presenting skills including webcasting and remote presenting, and storyboarding.
As the workplace becomes more culturally, behaviourally and educationally diverse, more versatile interaction is essential to the success of any organisation. Social Styles helps you identify your own preferred communication style and the styles of others, and how to use this knowledge to develop far more effective and productive working relationships. You will complete an online profile prior to the workshop and will benefit from two reports which provide objective feedback on your preferred behavioural style as well as your versatility.
Many organisations invest in an internal training resource, either full time trainers or a range of subject matter experts with significant levels of technical knowledge but who do not consider themselves to be professional trainers.
The challenge is to recognise the specialist knowledge and experience these people have and also the importance of developing their communication and influencing skills in the context of delivering training. The aim is to maximise people’s learning through creating and delivering engaging and inspiring training events. Without a professional trainer accreditation programme, internally led training could become a series of PowerPoint presentations which can be repetitive to deliver and, unfortunately just as forgettable for the recipients.
Our full Accreditation programme includes the following:
Within any business all client-facing roles play a critical role in customer relations and ensuring they deliver innovative projects that both challenge and exceed client expectations.
In customer facing roles we tend to take everything the client says at face value; lacking the confidence to challenge and question further to deeper understand their needs. This can inevitably lead to project creep and client expectations not being met when it comes to outcomes and budgets.
Without the confidence, skills and knowledge to ask probing questions and to challenge assumptions, clients may find more creative and innovative solutions elsewhere and ultimately the business suffers.