http://excelcomm.s3.amazonaws.com/WhatMakesAResilientLeader.mp3Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | RSSNavigating a successful career as a leader in organisations today is no mean feat. It’s a roller coaster of highs and lows, achievements, failures and continuously overcoming one road block after another. It’s hardly surprising then to read that ‘resilience’ is a crucial […]
http://excelcomm.s3.amazonaws.com/6WaysDealwithChallengingConversations.mp3Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | RSSChallenging conversations and leading a team are discussions our trainers often have with our course participants. Building a team can have its challenges, as I am sure we all know. Sometimes it will be around engagement, occasionally it will be around performance issues […]
http://excelcomm.s3.amazonaws.com/UnexpectedEmotionalResponses.mp3Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | RSSIn a previous article, we explored why so many managers avoid giving feedback. For many managers giving feedback becomes stressful and consequently, some individuals consciously choose to avoid giving feedback; not ideal especially when it can truly help an individual improve their performance. One of the main reasons managers say they delay giving ‘constructive’, or […]
http://excelcomm.s3.amazonaws.com/6ReasonsManagersAvoidGivingFeedback.mp3Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | RSSIt’s been the topic of conversation on many an evening over a glass of wine with our training team over the years. Why do so many managers avoid giving feedback? In our experience, the reasons are not so different today as they were 10 years ago. While it’s relatively easy […]
http://excelcomm.s3.amazonaws.com/6StepsToBuildingRelationshipsWithCustomers.mp3Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | RSSFor many of us that move into a new role there is a tendency, after the initial euphoria, to reflect on specifically how we excelled in our past position and then how we can replicate this success as we take the next step […]
http://excelcomm.s3.amazonaws.com/7StepsToSuccess.mp3Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | RSSThe step up to management is an exciting one to take, and it’s normally a very steep learning curve as well. You’ve certainly been promoted because you’re very good at what you do, yet there’s an important change of perspective you need to […]
http://excelcomm.s3.amazonaws.com/3MistakesToAvoidPitching.mp3Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | RSSOften, companies make the mistake of thinking that as long as they present a great product, the client is bound to immediately say ‘yes’. But it’s not as simple as that- far from it! Pitching for business is not just about putting a […]
