Excel Communications has been developing the performance of people in business since 1985. From backroom start-ups to iconic global brands, we custom design and deliver leadership, management and communication skills; helping your people become the best that they can be. We balance innovation and technology with pragmatic, proven ideas whether we are in the classroom or learning remotely, meeting live or on-demand. At the heart of Excel Communications are a friendly, engaging, personable team and some of the best trainers and coaches in the world, all with a passion for helping people realise their potential, empowering them to learn, grow and succeed.
While many organisations talk about culture and its importance, the reality is a number of organisations still don’t take a proactive approach to building and measuring their culture.
One of the main reasons managers say they delay giving ‘constructive’, or developmental feedback, as we prefer to call it at Excel Communications, is because they don’t know how people might react.
Here is a game that will make you shudder deeply. Name something awkward! Perhaps you have gone for a hug when a high five was being offered. Maybe you have said ‘you too’ to a waiter/waitress when they have told you to ‘enjoy your meal’. Potentially you have even thanked someone after they said, […]