I don’t like to sit still.  I thrive off challenge, change and personal growth.  I love meeting new people and hearing about their business’ needs and you just don’t get these things when you sit still.

In my career so far I’ve been fortunate enough to gain diverse experiences through roles and education in; engineering, aerospace, events, learning, travel, programme delivery and business management.

At Excel Communications, I’m lucky enough to get all of these things by partnering with our clients to help them realise their people’s true potential.  I get to see every business’ unique capabilities and cultures and then support them take their performance to the next level.


Managing Director & Senior Learning Consultant

I’ve been supporting our clients and learners to realise their true, incredible potential since 2012 – although I also spent a stint client-side with a global clinical research organisation! I am lucky to be immersed in helping others succeed, and every day is a new challenge. I love leading such a dynamic team of experts, approaching each of our clients’ learning needs with a fresh, fast-paced and future-focused perspective.

When I’m not developing others at work you will find me looking for opportunities to learn; whether it’s inventing a new recipe, planning a trip to a rogue location or discovering what breed my future dog will be! It’s true what they say, we learn something new every day (especially if you watch as much Attenborough as I do)!


Director of Learning

I am lucky enough to have been part of the fantastic team at Excel since 2019. I’ve had a a thirst for learning all my life and so the decision to join the Excel team to live my passion every day was an easy one and I’ve never looked back.

Supporting people from a huge variety of industries and cultures to ensure they get the best possible development programmes is what I thrive on and the results we achieve, make it all worth it!

I love seeing how each and every programme we design and deliver impacts every participant and business in a different, positive way, achieving the results they desired.


Senior Learning Consultant

After graduating, I began working within education; my main motivation being to provide young people with the chance to learn whilst also enjoying the process.

Joining Excel has taken this passion to a whole different level. The values of investing in people and educating them through effective methods of learning align seamlessly with my own personal beliefs.

Having participated in Excel training, I have seen and experienced first-hand the positive lasting effect that it has on people personally and professionally. Sharing this learning opportunity with people is now my new motivation.


Learning Consultant & Marketing Exec

Learning and development is something that has excited me for a long time so, when the opportunity to join Excel Communications presented itself, I didn’t hesitate for a second.

Having worked in customer service roles in various industries for the last 12 years, I have found that no day is the same, and working with people gives me the joy and fulfilment I couldn’t find anywhere else.

I am thrilled to be part of this highly professional and passionate team, ensuring every detail is accounted for and all programmes are delivered successfully.


Client Success Manager

Having worked in the Client Services Team since 2008 I bring plenty of insight and knowledge of clients and the business to my Finance role.

In addition to my young family and studying for my AAT accounting qualifications, I love the work we do here at Excel Communications; making a real impact and creating life-changing moments for people.

I’ve had experience of this first hand and it’s why I’m still here!


Finance Manager

I started my career in sales, management, training and coaching at a hugely successful and highly innovative pharmaceuticals company. There I got to work in an inspiring training partnership with Excel Communications who I eventually joined, designing and delivering learning programmes across many industries.

People are all uniquely wired and I am endlessly curious about discovering ways to explore their map of the world, sharing valuable insights that will help them realise and express their true potential.

I love to apply ideas and concepts from NLP, MBTI, FIRO-B and Social Styles in ways that are practical and useful in day-to-day life for leaders, managers and individual contributors.


Senior Consultant, Designer and Trainer

My career started in digital marketing working agency-side for global brands across luxury industries all the way to FMCG. I then decided to take this expertise in-house and join Excel Communications in 2018 within the marketing and client success teams.

This experience has allowed me to now become a Project Manager for the business.  This involves heading up new business initiatives (such as our digital transformation) and supporting large scale client programmes whilst also remaining close to the marketing division.


Strategic Project Manager

8 years ago I’ve decided to turn my life upside down and take a leap across the channel to the land of Big Ben and 5 o‘clock tea…and I’m yet to see someone drink tea at 5 o’clock!

I’ve never looked back and in 2021 I was lucky enough to follow my passion for client delivery and join Excel.

Before joining Excel, I worked for one of the biggest software companies in the world. Corporate life can be fun, but not as fun as being part of the smaller and much more dynamic environment, where each day is different and exciting!

Outside of work I am passionate about learning new things and I’m a cat mom to the cuddliest 14 years old tabby.

Georgiana Serban

Client Success Coordinator

As a postgraduate in Social Sciences, I have always been fascinated by people and human psychology. Having worked in various customer and client facing roles, I have found that working with people is a real passion of mine. Learning and Development gives me the opportunity to work alongside people from all walks of life.

I am delighted to be a part of such a wonderful team at Excel and am equally as excited to kick-start my career in Learning and Development.

When I am not working you may often find me gaming. I first received by brother’s hand-me-down classic Gameboy at the age of 8 and haven’t stopped gaming since!

Grace Purnell

Junior Client Success Coordinator

A degree in Spanish and Italian has afforded me the opportunity to explore the connections we have with our European partners and opened my eyes to the importance of preserving these connections.

I was eager to join a company with an international outlook, when I found Excel with its international team, clients and learners who all share the aim: to enhance careers, providing them with knowledge, skills & attitude needed to succeed.

I am excited to be a part of a growing network of individuals, ensuring that all parties exceed targets and ambitions with exceptionally crafted and sought-after programmes.

Aside from my work by day, I am a Netflix connoisseur by night and partial to a nice glass of red!


Client Success Coordinator

Client Partners

Client Services Team

  • Adrian, UK

    Languages: English

  • Ania,

    Languages: Polish

  • Anuj,

    Languages: English

  • Åse, UK

    Languages: Swedish, English, German, Swiss German

  • Bernd, Germany

    Languages: German, English

  • Bill,


  • Chris, UK

    Languages: English

  • Dave, UK

    Languages: English

  • David, UK

    Languages: English

  • David, UK

    Languages: English

  • Dido, UK

    Languages: English

  • Etienne, France

    Languages: French, English

  • Evgeny, Russia

    Languages: Russian

  • Georgie, UK

    Languages: English

  • Gillian, UK

    Languages: English

  • Gillian, UK

    Languages: English

  • Gilly, UK

    Languages: English

  • Graham, UK

    Languages: English

  • Gustavo, Spain

    Languages: Spanish

  • Harald, Netherlands

    Languages: Dutch, English

  • Heidi,


  • Isabel, Central America

    Languages: Spanish, English

  • Jenni, UK

    Languages: English

  • Joanne, UK

    Languages: English

  • Julie, SIngapore

    Languages: English

  • Karin, UK

    Languages: English, German

  • Linda, Australia

    Languages: English

  • Liz, USA

    Languages: English

  • Lora, USA

    Languages: English

  • Louise, UK

    Languages: English

  • Luud, France

    Languages: Dutch, English, German, French

  • Magdalena, Portugal

    Languages: English, German, Polish

  • Manuel, Portugal

    Languages: Portuguese, English, French and Spanish

  • Marc, Spain

    Languages: French, English, Spanish

  • Maree, Australia

    Languages: English

  • Mark, UK

    Languages: English

  • Miwa, Japan

    Languages: Japanese & English

  • Natasha, UK

    Languages: English

  • Parveen,

    Languages: English

  • Punit, UK

    Languages: English, Gujarati

  • Rachel, UK

    Languages: English, Russian

  • Ralph, UK

    Languages: English, French

  • Rebecca, UK

    Languages: English

  • Rolf, Germany

    Languages: French, Spanish, Portuguese

  • Ruth L, USA

    Languages: English

  • Ruth M, UK

    Languages: English

  • Ruth S, UK

    Languages: English

  • Sergio, Spain

    Languages: Spanish, English, French, Italian, Portuguese

  • Terry, Spain

    Languages: English, Catalan, Spanish, French, Portuguese, Italian, German

  • Tom, UK

    Languages: English

  • Trista, USA

    Languages: English

  • Will, UK

    Languages: English

  • Yohan, UK

    Languages: English